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Brian H. Fallon
(904) 859-5506
Fax: 904-281-9911
7014 A.C. Skinner Parkway, Suite 250
Jacksonville, Florida

Lason Logo


It is LASON's mission to continually enhance our customers' business processes through managing their critical data and documents with an unparalleled focus on security and accuracy. LASON focuses on industries that are data, document and resource intensive, and who view accuracy, privacy and security as concerns. LASON's integrated suite of services blend state-of-the-art technology and business process expertise to deliver significant identifiable cost savings to its customers.

Since our incorporation in 1985, LASON has grown significantly. We currently operate in five countries worldwide including India and China, with more than 7,500 employees located in over 35 offices and production centers.

Value Proposition

Our integrated data and document management services and Global BPO Advantage focus on driving operational excellence and reducing costs through business process improvement.

Markets Served

LASON's diverse set of service offerings and end-to-end solutions fit the needs of a broad marketplace cross-section. LASON serves customers in Healthcare, Insurance, Financial Services, Manufacturing, Retail, Commercial, Transportation and Distribution.

LASON's reach into targeted vertical markets can be seen throughout North America. Some of our customers include:

5 of the top 20 retailers in the United States
6 of the top 20 insurance providers in the United States
9 of the top 17 credit card issuing banks in North America
6 of the top 12 mortgage loan originators in the United States
50 of North America’s leading hospitals
Global BPO Advantage

LASON is a pioneer in providing Business Process Outsourcing (BPO) solutions. As a North American based company with 35 service centers
in the U.S. and Canada in addition to facilities in China, India and Mexico, LASON offers customers the cost savings and benefits of global service and delivery with a dedicated local presence. LASON's unique global BPO model - The LASON Global BPO Advantage - is this combination of our North American presence and multi-regional global service centers. LASON's aim is achieving ongoing efficiency gains and cost savings for customers in key document and data intensive vertical markets. In the Healthcare marketplace our guaranteed processing time and unrivaled accuracy levels for insurance claims, regardless of volume, separate us from the competition and illustrate
the success of our Global BPO Advantage.

Suite of BPO Applications

Accounting Services - Accounts Payable
- Accounts Receivable
- Collection Letters

Financial - Loan Processing for Mortgage lenders

Healthcare - Claims Processing for payers
- Electronic Medical Records for providers
Publishing - Electronic Content Services xml, sgml conversion

Services and Solution

Imaging - LASON has set the standard in document scanning, document indexing, conversion of legacy systems and legacy media, and professional services.

Mail Processing - Document receipt, open, sort and prep.

Data Capture - Business process improvement solutions including paper and image based data entry, OCR/ICR and forms processing, database builds and e-content and XML conversion.

document DNATM - A robust hosted enterprise document management solution enabling organizations to store, retrieve and distribute documents over the Web instantly at any time, to any location.

Output - Custom solutions that combine print, electronic conversion and distribution, insert and mail solutions.

Monthly our operations support over 5,000 active customers by:

Capturing 3.6 billion characters of data
Managing over 2.5 billion documents on-line through the company's proprietary, storage and retrieval solution, document DNATM
Capturing 75 million pages of information via scanning and microfilm
Printing and distributing more than 50 million documents.

Along with our 35+ onshore offices, LASON's facilities in Mexico, China, and India provide data and document-intensive organizations with all the cost advantages of utilizing a global workforce. Client control centers located in Troy, Michigan and Toronto, Ontario provide clients with North American based, English-speaking, real-time project and customer relationship management.
Phone: 904-281-9300
Fax: 904-281-9911

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